Reference

Privacy Policy for Your dewi100 Account

Our Privacy Policy explains what we collect when you open a dewi100 account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

ACCOUNT DATAWALLET RECORDSDEVICE DETAILSCOOKIE CHOICES
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dewi100 Privacy Policy for Your dewi100 Account
CONTACT PATHS

Privacy Help Beside Your Account

A clear contact path helps when your Privacy Policy question concerns a login record, wallet reference or device session. We ask you to include the account detail you can safely share, the date of the event and the request you want us to handle. Our support route is shown inside the account area and on the site contact page, so you can ask about data access, correction or deletion without posting private details in a public message.

Team online

Account request

Use the support contact path attached to your account when you want to ask what personal data we hold. Include your account identifier and request type, but never send a DANA, OVO, GoPay or QRIS wallet password.

Wallet record

For a payment privacy question, share the transaction reference, rail name and approximate time. This lets us locate a DANA or QRIS status record while keeping the request focused on the data connected with your own account.

Device access

If a phone or desktop session looks unfamiliar, contact us through the account support route and sign out of that session. We can explain the device record linked to access and direct you through the account security steps.

DATA PRACTICES

Account Security From Login To Retention

Privacy at dewi100 is handled through practical account steps rather than broad promises. We separate account details from wallet references where our operating records allow, check phone verification…

Data handling

We use the details you submit for account access, support and payment matching.

Cookie choices

Cookies can remember your sign-in preference and help us understand whether a policy page loads correctly.

Login security

Phone verification may be requested before we provide account details or change access settings.

Record retention

We keep account, payment and support records only while they serve account administration, receipt matching, dispute handling or legal duties.

Who to contact

Our account support route is the right starting point for questions about stored data, cookies, phone verification or a payment…

Change requests

You can ask us to correct inaccurate account details or explain how a record is used.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the questions we expect when you are deciding whether to open an account from Indonesia. They explain the records connected with wallets, cookies, phone verification and account access in plain terms. If your situation is unusual, use the account support path and describe the specific record you want us to check.

The dewi100 Privacy Policy covers account details, phone verification, login and device records, cookies, support requests and payment references. It explains how we use those records for access, wallet matching and account assistance, including activity connected with DANA, OVO, GoPay and QRIS.

We may keep a payment reference, amount, status and time when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. These details help match your request and investigate receipts; they do not require us to keep your wallet password or PIN.

Yes. Send a data access request through the account support contact path, identify the account you control and state which records you want checked. We may ask for phone verification before releasing details, so another person cannot obtain your login or wallet history.

Ask us to correct the specific account field through the support route shown on our site. Include the inaccurate value and the replacement you want considered. We may confirm ownership first, particularly when the change affects your phone number, login access or payment matching.

Yes. The Privacy Policy explains that cookies can remember choices and help us check page activity on mobile and desktop. Browser controls can limit some cookies, although saved preferences may stop working. Existing account or payment records may still be retained when needed for support.

We retain records for the time needed to administer your account, match a payment, handle a dispute or meet legal duties. The period can differ by record type. You can ask support to explain retention for a particular login, receipt or wallet reference.

Access depends on local law. Before opening or using an account, check whether the service is available where you are and read the current Privacy Policy. If you need clarification about an access or data request, contact us through the published support path.

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